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We do not offer a return option, if our cookies made it to their destination (delivered successfully) we can not allow or receive any returns. If you cookies did not make it to your destination due to an incorrect address, we do not offer refunds. These are perishable goods with no preservatives and cannot be reshipped.

It takes 3-5 days to elaborate and ship this product once order is placed. I use USPS to ship all of my cookies, tracking number will be send via email or text message.